

As the number of computers in vehicles increases with each model year, the complexity of required software reprogramming goes up.

Often, technicians are turning down repair jobs that require reprogramming because they aren't equipped, or have concerns that lack of training and experience could lead to difficulties in completing the repair. This is particularly true for the millions of software updates and reprogramming actions that are required each year. Technicians are challenged to keep up with tools, training, and experience required to service the many brands of vehicles. RAP service fills the gap in this vital reprogramming need by providing independent shops with the appropriate tools and remote assist expertise. In the past, these sorts of advanced capabilities were often available only to dealerships due to the high costs of dealer tools and OEM training programs. The RAP service brings advanced capabilities to independent repair shops while removing the burden of continuous training and up front equipment expense. It allows any repair shop to update software in the vehicle's computer system during service or reprogram when replacing parts. The RAP service, initially offered in the U.S., consists of a self-contained hardware kit and a remote assistance service conducted by Drew Tech expert technicians. 8, 2016 /PRNewswire/ - Drew Technologies, a subsidiary of Opus Inspection, announces the release of its Remote Assisted Programming (RAP) service – a vital new element in the Vehicle Services portion of Opus Inspection's business.
